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Refund Policy

Your satisfaction is our priority

Need a Refund?

We understand that plans can change. If you need to request a refund for your booking, please contact us directly through WhatsApp or phone call. Our team will review your request and assist you promptly.

Refund eligibility depends on the timing of your cancellation and our studio policies. We'll discuss all options with you personally.

What to Prepare

  • Your booking confirmation number or order ID
  • Name and contact details used during booking
  • Reason for refund request (optional but helpful)
  • Payment transaction details if available

Processing Time

Once we receive your refund request, our team will review it within 24-48 hours. Approved refunds are typically processed within 5-7 business days, depending on your payment method and bank processing times.

Cancellation Policy

To ensure fair service for all our clients, please note:

  • Cancellations made 48+ hours before your session may be eligible for a full refund
  • Cancellations made 24-48 hours before may be eligible for a partial refund
  • Cancellations made less than 24 hours before may not be eligible for a refund
  • Special circumstances will be reviewed on a case-by-case basis

Have Questions?

We're here to help. Contact us through WhatsApp or phone for immediate assistance.